Privacy Policy of WaveXpay Payments Pvt. Ltd.

Privacy Policy of WaveXpay Payments Pvt. Ltd.

WaveXpay Payments Pvt. Ltd. (“WaveXpay,” “we,” “us,” or “our”) respects every individual’s right to privacy and is committed to protecting the personal and sensitive personal data or information (as defined below) shared with us. This Privacy Policy (“Policy”) applies to all visitors (those without an account) and users (those with an account) (collectively referred to as “User”) who share personal and sensitive data with us when accessing, browsing, or using our website www.wavexpay.com (“Website”). This Policy informs Users of our practices regarding the collection, use, storage, transfer, and disclosure of their information. Please read this Policy carefully before submitting any information to us. By accessing, browsing, or using the Website, Users acknowledge and agree to this Policy, which forms a part of WaveXpay’s Terms & Conditions. Continued website use indicates unconditional consent to this Policy and the Terms of Use. If you do not agree with these terms, please do not use our Website.

The Information We Collect and How We Use It

The Information We Collect and How We Use It

We collect, receive, and store your Personal Information. If you provide third-party account credentials ("Third Party Account Information"), you understand that some content and information in those accounts may be transmitted to your account with us, should you authorize it. You may choose not to provide certain information, which may limit your ability to register with us or access certain features.

We make every effort to ensure the collection of Personal Information is limited to that necessary to fulfill the purposes identified here. If we plan to use your information in a manner different from the purpose for which it was collected, we will seek your consent before such use.

The collected Personal Information is used to provide you with our services, promote secure service, gauge consumer interest in our offerings, inform you of offers and updates, troubleshoot issues, customize the user experience, detect and protect against fraud, collect payments, enforce our terms and conditions, and as described at the time of collection.

Purpose of Collection

Purpose of Collection

WaveXpay collects Personal Information or Sensitive Personal Data for specific, lawful purposes:

To provide Users a secure, personalized experience on our Website

To improve services and products

To respond to User queries or complaints

To send promotional emails and newsletters

To analyze Website traffic and user demographics

To detect and address fraud or technical issues

To develop new services

Account Information for Merchants

Account Information for Merchants

If you create an account for WaveXpay services, we ask for Personal Information like your name, email address, and mobile number. We may collect and store Sensitive Personal Data or Information, such as financial information (e.g., credit or debit card details, bank account information, and KYC documents as per RBI regulations). We use your email address to send updates and newsletters (if subscribed) and may contact you on behalf of other Users. To unsubscribe from non-relevant communications, click the unsubscribe link at the bottom of our emails. We also send SMS alerts based on preferences. To stop receiving these, contact us at WaveXpay Support. WaveXpay assures that your Personal Information will not be made public or sold. Users can request the erasure of provided information, including Personal Information. Upon request, WaveXpay will delete all stored data from its servers.

Customer Information

Customer Information

We store information such as address, mobile number, third-party wallet details, card details, and email address of customers making payments through WaveXpay. Customer information shared with businesses using WaveXpay applications is shared only at the customer’s discretion. However, WaveXpay is not responsible for misuse by businesses to whom customers voluntarily share information.

Use of Cookies and Other Technologies

Use of Cookies and Other Technologies

To enhance Website functionality, WaveXpay uses “cookies” and similar technologies to collect User data and assign unique identifiers. Our web servers collect limited information, including IP addresses. We disclaim any responsibility for third-party cookies on the Website.

Activity Monitoring

Activity Monitoring

We record activity on WaveXpay, including searches, page views, browser type, IP address, location, requested URL, referring URL, and timestamp. This information helps us administer WaveXpay and improve security and service. We also aggregate this data for statistical analysis, without identifying individual users.

Correction and Updating of Information

Correction and Updating of Information

Users should promptly notify us if any Personal Information maintained is inaccurate, misleading, or incomplete. Users may also review or update information by logging into their account. WaveXpay is not responsible for the authenticity of data supplied by Users.

Intellectual Property

Intellectual Property

All intellectual property rights associated with WaveXpay’s website and content are owned exclusively by us. Downloading or copying does not transfer ownership of any intellectual property. You agree not to display or use WaveXpay's trademarks, copyrights, or other intellectual property without written permission.

Links to Third-Party Sites

Links to Third-Party Sites

Links on this website to third-party names, marks, products, or websites are provided solely for convenience and do not imply endorsement by WaveXpay. Please read third-party privacy policies independently.

User Access to Personal Information

User Access to Personal Information

Registered WaveXpay Users can modify some Personal Information and privacy preferences through the "Account" section of our website.

Security

Security

Your account is password-protected, and we use industry-standard measures to protect stored Personal Information. Access to your information is restricted to employees and contractors who need it to perform their jobs. For security questions, please contact WaveXpay Support.

Policy Changes

Policy Changes

This Privacy Policy may be updated without prior notice. By using WaveXpay, you agree to be bound by any changes. To deactivate your account in response to changes, contact us. Continuing to use WaveXpay after any modifications indicates your acceptance of the revised terms.

Contact Information

Contact Information

For questions, concerns, or grievances regarding this Policy or illegal access to Personal Information, please contact us at sales@wavexpay.in Alternatively, you may write to us at: